Four Integral Parts of Buying/Selling Dairy Goats
We've come a long way baby!
Though picketed signs along the road or out in a front yard are still occasionally seen, we've changed a great deal in means of buying and selling dairy goats.
Regardless of what side of the dollar you're on (buying or selling), good transactions come about by way of 4 very simple fulfillments.
I think most of us want to have the reputation of being someone GOOD to have dealings with. To be known as commendable in our herdmanship and relations with our peers (to which we would be found dealing justly in our transactions).
I do want to share right off, I am by no means an expert in buying and selling dairy goats. I have a small herd, and with that, far less experience and probably more time (than larger herd owners) in executing these vital steps of agreeably and rightly selling goats. The following comes only from my own hope and striving to do to others, what I would so myself appreciate. With that said, take the following only as one person's simple musings.
Though I have included buyers in this subject, I will mostly be addressing and encouraging practices on the side of the seller.
With the upset feelings, and hurt poor-dealings cause, this can be a touchy subject, but it is one we've all found ourselves in. As the buyer or seller, we've all been in transactions where we could have done a little better on our end. I hope what follows is read in the kindness it was written...for I speak too of myself, as a buyer and seller.
There are generally four groups that dairy goats fall into...Breeder, Show/Performance, Pet, and Table.
Much of this will not apply to the latter two groups, but all of it will benefit the first two.
As we already know, it's always preferable that transactions be done in person. Seeing, watching the goat move, and being able to lay your hands on them simply cannot be replaced with information sent back and forth online. Then with distance and time away from the farm often being another factor, we (especially as sellers) need to do the best we can to make up for that.
Here's a few thoughts to make each transaction experience a positive one...for both the buyer, and the seller.
I'll explicate each one but you'll see they really boil down to four fundamental parts. I'll list them in the order they naturally fall.
1. Share good pictures.
Showing Over-All Body Type: Photos taken of a clipped goat, at it's natural stance (no "pinching" or stretching out), on a flat surface, and with the photographer being down level with the goat, are ones that most accurately show type and are what you want to include. Big, clear shots, taken in the morning or evening hours (in full sun), are best. Though not standing on a flat unobstructed surface, here is an example. Sending a side and rear shot are expected...front end and opposite side are going the extra mile and are appreciated.
Here is an excellent teaching tool for photographying goats.
And folks, if you promise to send photos...send photos. Regardless at which point in the transaction you find yourself (ie. paid in full, deposit sent, waiting on pickup, etc), pictures are always appreciated and looked forward to by the buyer.
Videos are also good to share as they show movement and generally they're a lot easier to take. Get down level with the goat and have a helper walk them back and forth slowly in front of the camera several times. Most prospective buyers appreciate seeing a goat on the move.
Udders (Dams and GrandDams): Send good udder shots, even if it's just of them walking in the pasture. And whether they're considered good udders, or not so much, make sure photos are large, clear, and (again) level with the goat. Very few phones take good pictures, so plan on using a digital camera to send photos with.
Rear shots include the vulva on down to the hoof (or at least to mid-cannon). Side (which should photograph from clitorus to mid-cannon), and a 45° angle are appreciated as well.
Collect and share both Paternal and Maternal Dam and GrandDam udders. Breeders, Show/Performance homes all want to see those as they show udder History and that plays into current and future breeding choices and decisions.
Progeny: If there is such, plan on sharing a few good photos to show what has been produced.
2. Share good information.
Pedigree: Send/email a scanned copy. It's nice to be able to look that all up online but sometimes pedigrees are incomplete and the information can't be found. It's an easy thing to do...so without being asked for it, just scan and send it on.
LA/DHIR History: Linear History and CDCB Data (DHIR records), can all be seen here. Book mark it, for whether you're the buyer or seller, it's a handy tool to have at your own disposal or for sharing.
Links to Info: Share links to pertinent information on the goat for sale. Lots of shareable data can come from the ADGA Genetics page.
Note Weaknesses along with Strengths: If it's asked for, share (from your standpoint as a breeder/show/production home) the strengths and weaknesses of the goat you have for sale. Some of the reason you may be selling is for a "fault" or weakness you want to improve on in your herd, it's alright to let them know that. We are each at our own stage of herd development, being open and honest allows the buyer to consider that in their decision process of what they feel they're looking for or able to take on in their own program.
Temperament of the Goat: In a larger herd this may not matter so much to folks but in smaller herds, or farms where each goat is also seen as a pet, it can make a difference in how the goat is welcomed after the sale. Where do they rank in the herd. Are they gentle, quiet and shy, are they loud/yellers, agressive toward other goats/people, don't do well on the stand. Are they a good or neglectful Mother, etc. Temperament is an important factor to which most folks need to consider, in seeing if it's what they're looking for or able to take on.
Price: Share it. A lot of time can be spared (on both sides) if this information is shared right at the beginning.
3. Have paperwork in order.
Registration: Have it in hand and freely offer it signed and ready to go.
Registration Application: Same as above, have it all filled out for them, signed where it needs to be, and ready to go in the mail. Or, if you're able to do it, register the goat for them and have it sent to their address.
Health Record: It's sad (and a little bit shameful) how many goats are sold without any kind of Health Record. That ought not be. My adults come with more extensive health record sheets filled out than younger goats. Kids that are sold (that don't have much recorded) go home with a more simple record sheet.
Handy Keeper: If it's more than one paper, have everything bundled for travel. That can be a notebook, or a simple manila envelope. That way nothing gets lost or messed up on their drive back to the farm.
4. Execute laudable practices.
This section might be better broke up, so I'll address the buyer and seller separately and then together. Regardless of which you are at this particular time, it's good to read both (as you'll eventually be the other).
Research the Goat First: Do the homework. Look up the goats in the pedigree and hunt down Sire/Dam pictures (Google and Facebook are both great places to look). Use ADGA's "Lookup Goat" feature as it shares a lot of information (all in one place) that other databases don't. Another search, if it's important in your herd goals, is to check out the LA/DHIR numbers and scores. I like gathering information at least as back as far as Great GrandSire/GrandDam and keep all this in a folder on my computer.
Initial Contact: Tell the seller a little about yourself. Your name, herdname, location. Perhaps share a link to your farm page or website. Share goals you have for your herd, programs you are involved in with your goats, etc. This is not only a courtesy so they know who has contacted them, but it also gives them a little bit of an idea of perhaps what you're looking for.
And for a BIG one...know who you're talking to. Sometimes it's hard knowing which name goes with which herdname/farm but do what you can to try and find that all out before contact. A lot of times this information can be found on their website's About or Contact page. Those things go far in building a relationship (even if it's just a buyer/seller one). Generic letters aren't well received. State, and use their name...making sure you spell it correctly.
Request Information: Be diligent about requesting necessary information. If it isn't forthcoming from the beginning, don't assume it'll come on its own. Good information helps you make an informed decision...and if the goat isn't going to work out, it'll save both you and the seller time. Ask at the beginning of your correspondence. As things generally happen, sales move quickly and before you know it you've got a goat coming that you don't have the full story on.
Don't Waste the Seller's Time: I don't know what else to say about this as it's pretty plain. Just be always mindful of that...the other person's time. Don't bother a seller if there's things behind the goat you don't want in your herd or you can't work with. Don't contact the seller and lead them into believing you are going to get the goat when on your end you aren't ready to buy and/or don't have the means to do so. And don't string the seller along until you are ready. Don't tie a goat up...if they're working with you and it becomes apparent that particular goat isn't what you are looking for then let them know as soon as you can that you will be passing on it.
Photo Requests: Along those lines stated above, try to refrain from requesting lots of pictures. Most folks don't have the time for it...and it DOES take time. There are certain expected photos (as shared above), and beyond that is extra.
No Surprises: A LOT of disappointment and ill feelings can be diffused right here if you leave no room for surprises. Be upfront. Tell them about the goat being considered. Don't use the cop-out of "Well, if they would have asked I would have told them.". No, take some responsibility of owning and knowing that goat. Part of being a responsible breeder is being an honest seller. See to it that the buyer is well informed on the goat you are selling.
Look the goat over carefully. Is there something you'd like to know if you were the purchaser? Then share it. Let the buyer know if the goat struggles with chronic bloat, eating food too fast, is hypersensitive to dogs, or is a fence jumper. Those are things they need to be prepared for.
If you're selling breeding stock, does your doe have a blind/fish teat, small orifices, long History of mastitis? How about a hard time settling, difficult deliveries, poor mothering ability, or maybe a cesarean section in her past? Those are things that should be divulged.
Same with a buck you are offering. Are you only able to send pictures of him in full coat? Then share things that can be missed in a photo. That he has a steep rump, lacks strength and brisket extension, that he has shallow heals, an undescended testicle, an injury to his fascia/urethra, etc.
Phenotype and function defects/flaws need to be communicated and discussed. Full disclosure is expected...especially in sales where distance is a factor and you (the seller) are the only one to see the goat in person, put your hands on it, and thus be able to answer those questions regarding type. Answer their questions. Understand, if a specific type trait is brought up and asked about, then it's obviously important to not only them, but also to the goals they have for their herd.
Share even of those things that are cosmetic...frost bitten ears, scurs, scars, torn ears (from tags or predator attacks), poor/missing teeth, bumps from vaccinations or recent injections, etc. Regardless of what their plans are for the animal (show or for the home dairy) share of it in person and write it down in the paperwork/Health History to be given to them.
Other important information to share would be if you have been to a recent show and possibly been exposed to something. Let them know you've had herd test results come back less than favorable, etc. The buyer needs to know.
It is no revelation that buyers are paying for (and expecting to get) a nice, clean looking animal, that is free of disease. If what you're selling might possibly be less than that, then by-golly share it. It is quite disappointing to be given something that has a "snag" in it, and even more so upsetting to find you weren't dealt with honestly. NO ONE wants to take home a goat that they find themselves then worrying about or having to take to the Vet. (Unexplained lumps, scabs, areas with missing hair, limp, lice, etc.) That takes all the joy out of their much anticipated, hoped-for, herd improvement prospect. Even with something slight, tell them and let them decide for themselves if it's a non-issue.
Understand (in dealings where poor divulgements prevailed), a lot of times those goats will find themselves back on the market again. Beyond being extremely stressful for the goat, there is that remaining blatant fact (with regards to your peer and transaction) that those hard feelings created, along with the worrying, disappointment, added expenditures, loss of immediate/future herd plans (goat/kid sales, DHI milk testing, Linear Appraisal intentions, Showing, etc.), disolved hopes for herd improvement with said lines, etc...all could have been prevented with good simple meritable communications.
Facebook is often used for announcing herd additions. Be a reason your buyer excitedly shares about their purchase.
Accurate History: This includes the individual goat's Health History and their Herd History. Record everything, as best intentions and noteworthy experiences can be lost and faded from memory with time. Do you have a doe that took several months to settle with a buck? Write it down. Did you go to a show, come home and unintentially expose some of your herd to something? Note it (especially if it's a zoonotic disease or something that would affect the farm-status of the prospective buyer)! History of an older doe who routinely has a teat spider? Jot it in her records. A Motherly gal that "steals" kids...pen it in her records. It's important in the area of having an accurate history on the goat.
"Gorgeous": I see this word used quite freely in goat Facebook groups (usually describing type and udders). Opinions vary of course, but I've seen that descriptor too leniently and indulgently tacked on to goats that do not meet their Breed Standard. (ie. does with pendulous udders, "ewe" necked, posty legs, steep rumped, etc.) I believe if you have the consistant Linear Appraisal numbers/scoring to back it up, or it's blatantly obvious...only then is it appropriate and okay to use. If your goat doesn't meet the Breed Standard...then refrain from tagging them with that descriptor.
Work with Folks: Try and deal singly with a prospective buyer. This leads to less confusion on your part (sorting out who said what, remembering names/information they may have shared, etc.) and gives the buyer the opportunity to make a well thought-out, unhurried, decision. And that's what you want as they're the best kind for both sides (and the goat). If you're looking for a "first come, first served" sell, then state that clearly.
Sell a Tidy Goat: If all goes well and it leads to the sell of a goat, then on the day of pickup give a good brushing and trim their hooves for the new owner. Neither chore takes much time. Both are aesthetically pleasing and go far in the buyer's eye. And of course, are very much appreciated. Remember too, that with them being new to the farm they'll probably not want their legs and feet hiked up by someone they don't know. Send them tidy, so both the goat and new owners can focus solely on them getting settled in.
Check the Other Out: There's nothing shameful about this. It's not "stalking" or creepy...it's good protocol, good stewardship, and absolutley wise.
For buyers, it's nice knowing who you might be dealing with, what their reputation might be, what the rest of the herd looks like, Shows/LAs they've attended, DHIA numbers they may have posted, etc. And on the seller's end, the same...getting maybe a little bit of an idea of what the buyer is like, interests, etc. As we all know, not everyone that inquires of a goat should have one, and we absolutely do not want them going somewhere where they won't be taken care of.
The two avenues of Google and Facebook can afford you a good bit of information.
Don't Play Games: This can include a lot and I've seen plenty played. Some examples are folks purposely sharing poor or heavily edited photos with the thought to deceive (or not share accurately) for fear of a lost-sale. I've seen some that are not even of the goat they're selling. There are also people out there that alter breedings, goat pedigrees, and Histories. Promising or withholding money, papers, etc, etc, etc.
My mind doesn't think like that so I'm always amazed when I hear or see people doing stuff to CHEAT another person. As we all know with some, dishonesty holds no bounds. Because of that, be wise, don't lack discernment.
Keep Meet Dates/Times: Be mindful and most considerate of others' time and efforts. See to it that you are at the appointed place at the time you agreed to. Check route and directions before heading out the day of. GPS is nice but don't depend on it. Look destinations up on MapQuest and write down those general directions in the event that you have to use them. Allow for stops, traffic, etc.
Plan to be 5 - 10 minutes early to their farm. If you're meeting at some prearranged place plan for more time...it's better that YOU (the buyer) be waiting, then the seller (who has the goat in their vehicle or stock trailer). Do all you can for the goat to make the trip time as short as it can be.
Share cell phone numbers. Let them know the color of vehicle you'll be in, where you'll be parked. Or if meeting at your farm, color of your house, landmarks they'll see and go by, etc. If you're going to be more than 10 minutes late, CALL...let them know. If it's more than 30 minutes and due to your poor planning, then reimburse them (financially) for their time and trouble. They deserve at least that.
Having someone willing to meet you part way is a HUGE help, don't take advatage of that kindness. Do not! I've sat in a Walmart parking lot for an hour and 45 minutes waiting for a family to show up. Moving my stock trailer from one parking spot to another to keep from getting boxed in by vehicles parking near me and to find shade for the trailer. That sort of stuff leaves a poor taste in your mouth.
Suppose that's about it. Just simple steps, and they take some time in doing them, but the end result in having a happy/pleased buyer and seller, and that makes it well worth the effort.
It's age-old, but honesty and kindness go a long way. Share both.
"A good name is to be chosen rather than great riches, and favor is better than silver or gold." Proverbs 22:1